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Information & Advice
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When a loved one dies abroad, the stress of bereavement can be made worse when dealing with an unfamiliar process far from home. However, we are here to help. You can also contact the British Embassy for advice and further guidance.
The Process
Countries differ with the way they deal with death, so please read the information relating to the countries procedure. A death should be registered in the country where your loved one dies. There is information about registering death on GOV.UK here: https://www.gov.uk/register-a-death
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Frequently Asked Questions
We’re here to guide you through the repatriation process. These commonly asked questions may also help:
First, the death must be registered in the country where it occurred.
You will need:
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A local death certificate (ask for multiple official copies)
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A certified English translation if the document is not in English
If the person was a British national, contact the nearest British Embassy, High Commission, or Consulate in that country. They can:
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Advise on local procedures
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Provide a list of English-speaking lawyers and funeral directors
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Help with paperwork
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Issue an emergency travel document if needed
You can also contact the UK’s Foreign, Commonwealth & Development Office (FCDO) for guidance.
In the UK, ashes are allowed in hand luggage.
There are no security restrictions on human ashes under UK airport security rules. However:
You should carry:
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✔ The death certificate
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✔ The cremation certificate
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✔ A letter from the funeral director (if available)
These are not always checked, but they can prevent delays.
Further Advice
Useful Links
You can find help and advice on bereavement from your family doctor or several organisations these include.
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